Privacy Policy

Last updated: [Effective Date]
iConsent360 is a product of ESS INNOVIQ, the products arm of ESS (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, store and protect personal data when you visit this website, request a demo, or otherwise interact with us.

1. Information we collect

  • Information you give us directly: name, work email, phone number, organisation name, job title, and any message you submit through our forms (e.g. the demo-request form).
  • Information collected automatically: IP address, browser type, device information, pages visited, and referral source, collected through cookies and similar technologies (see our [Cookie Policy]).

2. How we use this information

We use your information to:

  • Respond to demo requests and enquiries.
  • Send you information about iConsent360 that you have asked for.
  • Improve this website and understand how it is used.
  • Meet our own legal and compliance obligations.
  • We do not sell your personal data to any third party

3. Legal basis for processing

Where the DPDP Act, 2023 applies, we process personal data on the basis of your consent (for example, when you submit a form) or our legitimate interest in responding to your enquiry and operating this website.

4. Sharing of information

We may share information with:

  • Employees and contractors of ESS INNOVIQ / ESS who need it to respond to your enquiry.
  • Service providers who help us operate this website (e.g. hosting, analytics, email delivery), under appropriate confidentiality obligations.
  • Authorities, where required by law.

We do not share your information with any third party for their own marketing purposes.

5. Data retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law, after which it is securely deleted or anonymised.

6. Security

We apply reasonable technical and organisational measures including encryption, access controls, and restricted internal access — to protect personal data against unauthorised access, alteration, disclosure or destruction.

7. Your rights as a Data Principal

Under the DPDP Act, you have the right to:

  • Obtain a summary of the personal data we hold about you and the processing activities carried out.
  • Request correction, completion, updating or erasure of your personal data.
  • Withdraw consent at any time, as easily as you gave it.
  • Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.
  • Raise a grievance with us, and escalate to the Data Protection Board of India if unresolved.

To exercise any of these rights, contact our Grievance Officer (details below) or use the [Manage Your Consent] link in the site footer.

8. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent version

9. Contact us

For any questions about this policy, write to us at info@ess.net.in

See The Record, Not The Pitch.

Thirty minutes, screen-shared, using your consent scenarios not a canned demo. Bring your hardest case: multi-purpose consent, guardian consent for minors, or a withdrawal that has to propagate across four systems.